What should you not say during mediation?- BARCLAY DEVERE

financial mediation

Navigating Mediation: What Not to Say and Do”

Mediation is a common form of alternative dispute resolution that can help parties reach a mutually satisfactory agreement without resorting to costly and time-consuming litigation. While it is often less formal and less adversarial than a trial, it is still important to approach the process with care and caution.

One wrong word or action can derail the entire session and leave parties back at square one. In this article, we will explore what you should not say or do during mediation, as well as some helpful tips for navigating the process.

Don’t: Be Hostile or Confrontational

It is intended to be a cooperative process, with all parties working together to reach a resolution. It is important to maintain a professional and respectful demeanor throughout the process, even if tensions run high.

Avoid making personal attacks or using inflammatory language, as this can escalate the situation and make it harder to reach an agreement. Instead, focus on the issues at hand and try to find common ground where possible.

Do: Listen and Ask Questions

One of the key skills in mediation is active listening. Make sure you are fully present and engaged in the process, and take the time to listen to what the other party is saying.

Ask clarifying questions to make sure you understand their perspective and needs. This can help to build rapport and trust, which can in turn make it easier to reach a resolution.

Don’t: Make Demands or Ultimatums

It is about finding a compromise that works for everyone involved. Making rigid demands or ultimatums can be counterproductive and may lead to an impasse. Instead, focus on expressing your needs and interests, and work with the other party to find creative solutions that meet both of your needs.

Do: Be Open to Creative Solutions

It offers a unique opportunity to explore creative solutions that may not be available in a traditional court setting. Be open to exploring a range of options and brainstorming ideas with the other party. You may be surprised at the solutions that emerge when you approach the process with an open mind.

Don’t: Share Confidential Information

It is a confidential process, and it is important to respect that confidentiality. Avoid sharing information or documents that are not relevant to the issues being discussed, and be mindful of who is present during the mediation. If you are unsure whether a particular piece of information should be shared, consult with your mediator or legal advisor.

Do: Be Prepared and Organized

Preparation is key to a successful mediation. Make sure you have a clear understanding of your position and goals, and gather any relevant information or documents in advance. Organize your materials in a logical and easy-to-follow manner, and be prepared to present your case succinctly and persuasively.


It can be a highly effective way to resolve disputes, but it is important to approach the process with care and caution.

By avoiding common pitfalls and following best practices, you can maximize your chances of reaching a successful resolution. If you are considering mediation, contact Barclaydevere for expert guidance and support.

In summary, when navigating mediation, it is important to avoid being hostile or confrontational, to listen actively and ask questions, to be open to creative solutions, and to maintain confidentiality.

By being prepared and organized, parties can maximize their chances of reaching a successful resolution. Mediation can be a valuable tool for resolving disputes, and with the right approach, it can lead to a mutually satisfactory outcome for all.

Call 03300 100 082 Speak To One Of Our Mediators Today

Call 03300 100 082 Speak To One Of Our Mediators Today